Managed Services

Gain access to a team of IT experts without having to pay their salaries, recruit them or train them.

You outsource some IT already

If you use Microsoft 365, AWS, Azure, Salesforce or Google Workspace you already outsource some of your IT. Syntura’s managed IT services let you extend this approach to cover much more of your IT operations.

Level up your IT through strategic outsourcing

Managed services can improve your IT while making your budget go further. Syntura’s IT services make it simple to improve the scalability, resilience, uptime and security of your systems.

Technology refresh, delivered as a service

Syntura can deliver everything you need to modernise your desktop infrastructure including modern devices, software licences, device management tools, remote access, migration support, and training.

Explore our related services

Solution
Delivery

Managed IT Services

  • 1.Advise

    Assess & evaluate your current systems / challenges

    • Review Licensing against Needs • Deliver Microsoft workshops • Suggest process efficiencies

  • 2.Design

    Develop a solution roadmap aligned with your business outcomes

    • Design Collaboration improvements • Propose Automation

  • 3.Deploy

    Seamless transition of applications, data and infrastructure

    • Build Modern work environment • Integrate collaboration solution • Setup Backups

  • 4.Operate

    Continuous monitoring and service management

    • Provide Secure Monitoring • Deliver licence scalability • Monitor Utilisation

  • 5.Optimise

    Innovation and optimisation for performance and cost

    • Develop process improvements • Improve automation • Review costs & licence utilisation

Benefits

Real-world business benefits and customer support

Free Your Team’s Time

Your staff have too much to do, leading to important IT tasks being delayed or neglected. Strategic IT outsourcing fixes this problem quickly, without you having to hire new IT staff.

Keep IT Running

Your organisation is highly dependent on IT. Downtime could impede your staff doing their jobs. Syntura’s managed IT services provide a cost-effective way to help keep your IT running smoothly from 9-5, or even 24/7.

Improved IT Security

We can keep your IT platform patched, protected against malware and locked down to authorised users.

Expertise on Tap

Have your server problems fixed by server experts and your network problems fixed by network engineers.

Top-Class Technology

Leverage award-winning technology from vendors such as Microsoft, Fortinet, Veeam, Broadcom, Cisco and AWS.

FAQs

Which elements of our IT can you take care of?

Most of them. We can provision, patch and manage servers, desktops, laptops, clouds, WIFI access points, LANs, firewalls, load balancers and filtering devices. We can look after patching, end-point security (EDR), security monitoring (SIEM), data protection, cloud scaling, and security certification compliance.

What if we already have a local IT support firm?

Keep their local hardware support but consider whether it might be better to use Syntura’s 24/7 services for patching, monitoring, securing and backing up your IT.

Why should we outsource at least some IT?

You could shorten downtime by switching to 24/7 support, get access to IT specialists, and upgrade affordably by taking advantage of services built on resilient, scalable multi-tenant cloud-hosted platforms.

Why should we outsource to Syntura?

It provides a quick, simple way to level up your IT, cost-effectively. You can gain access to our deep bench of IT expertise, resilient scalable cloud-hosted platforms and 24/7 support.

Start the process

Get help managing your Infrastructure

Prioritise your IT projects and reduce capability bottlenecks by outsourcing parts of your IT Operations.