Accreditations

Our industry-leading accreditations, including ISO 9001, ISO 27001, and ISO 20000, reflect our commitment to quality, security, and excellence in IT service management.

ISO Certifications

We ensure quality, security, and excellence in IT service management, and our industry-leading ISO certifications prove it.

Information Security Management

ISO27001 is an international standard that describes how to manage information security in a company. This means Syntura manages sensitive corporate information efficiently and takes the security of personal/business information seriously.

Quality Management

ISO9001 is an international standard that support companies in ensuring delivery of excellent customer service and satisfaction. This means Syntura provides consistent, reliable solutions and constantly meets its customers’ needs.

Environmental Management

As an ISO 14001-certified organisation, Syntura is dedicated to ensuring resource efficiency and waste reduction. By appointing Syntura as your IT Managed Services provider, your IT will be run under this accreditation as well.

IT Service Management

ISO20000 is an international standard that helps organisations ensure the effective running and delivery of IT services and consistently look for improvement of their processes. This means Syntura focuses on providing high quality customer-focused solutions and best practice IT services. Read more

Crown Commercial Service frameworks / Public Sector

We support the public sector with reliable IT and telecom solutions, aligned with Crown Commercial Service frameworks.

RM 6116 & RM 6292

Syntura awarded a place on RM6116 (Lot 1a) – the Network Services agreement that provides buyers with access to networks and telecommunications services, and RM6292 (Lot 1) – Cloud Services agreement that provides buyers with access to Core Cloud services.

HSCN CN-SP

NHS Digital’s Health and Social Care Network is a modern, multi-supplier network. As an accredited HSCN connectivity supplier, we can deliver seamless connectivity to organisations, including trusts, CCGs, CSUs, social care providers, and medical technology companies working with the NHS.

G-Cloud 14

Syntura has been awarded a place on the G Cloud 14 framework, under Cloud Hosting (Infrastructure-as-a-Service). The G-Cloud framework is an agreement between the government and suppliers who provide cloud-based services. IaaS is infrastructure you can order and run entirely over the Internet, without having to pay for your own hardware.

CyberEssentials Plus

Cyber Essentials is a key part of the UK’s National Cyber Security Programme and helps organisations guard against the most common cyber threats and ensure sensitive data is secure and handled correctly. The Cyber Essentials Plus Certification is an increased level of accreditation.

Member groups accreditations

We uphold the highest industry standards through our member group accreditations, ensuring trust and expertise in all we do.

Internet Service Providers Association

The Internet Services Providers Association (ISPA UK) is the UK’s Trade Association for providers of Internet services. Syntura is a member of the ISPA which means we comply with the association’s code of practice, viewed as a mark of good business practice.

Comms Council UK

Formerly the Internet Telephony Services Providers’ Association, Comms Council UK is a UK membership-led body representing firms offering business and consumers voice services (VoIP) over data networks. As a member of the council, Syntura complies with the standards set and monitored by the association.

RIPE

This organisation allocates and registers blocks of Internet number resources to Internet service providers. As a RIPE NCC member, Syntura is responsible for the distribution and registration of Internet number resources at a local level. We also ensure that RIPE community policies and procedures are followed at a local level.