Cloud Management
Ensure your cloud is well-managed with expert help, automation and monitoring
Getting ‘Cloud’ Right Isn’t Easy
The big cloud providers are skilled at provisioning IT infrastructure, but less good at customer service. They send customers a portal login and expect IT teams to figure everything out alone. This causes problems.
Your IT Team Could Benefit From Help with the Cloud
No-one ever trains IT teams to manage clouds. The most they get is a lengthy support document. Unsurprisingly, this knowledge gap leads to slower cloud migrations, suboptimal cloud design, rising cost and under-managed clouds.
Expert-Led Cloud Management
It can make sense to outsource cloud management to hosting experts. This improves outcomes, flattens the learning curve for in-house IT teams, and leaves those teams with more time to do their other work.
Learn how contact centre expert QPC improved the scalability, support and resilience of its server-based workloads.
Explore our related services
Solution Delivery
Managed Cloud
-
1.Advise
Assess & evaluate you current systems / challenges
• Review current costs & performance • Validate Data/Process Locations • Propose Managed solution savings • Suggest shifting workloads
-
2.Design
Develop a solution roadmap aligned with your business outcomes
• Monitoring Systems & reporting • Cloud operating process
-
3.Deploy
Seamless transition of applications, data and infrastructure
• Account Management authority • Roll out monitoring tools • User training • Change management process
-
4.Operate
Continuous monitoring and service management
• Logging performance against SLAs • Perform customer reviews • Run Patch management processes • Capacity and cost reporting
-
5.Optimise
Innovation and optimisation for performance and cost
• Review Performance • Optimise management interface • Automate manual functions • Confirm monitoring meets needs
Benefits
Real-world business benefits and customer support
‘Cloud’ Implemented By Experts
Our hosting and networking experts help ensure you’re not just using the cloud, but using it right – managing cost, performance, uptime and security.
Reduced Burden on Your IT Team
Your IT Team has enough on their plates, with device management, credentials, software licensing, supplier management and training. Let them get on with their work, while external specialists handle day-to-day cloud management tasks that might otherwise end up delayed or neglected.
Faster Fixes for Faults
Problems don’t just happen when your IT team are around. We monitor your cloud 24/7 so problems are sorted sooner.
Improved Cybersecurity
We can keep your cloud patched with security updates applied out-of-hours to minimise disruption.
Client Reassurance
Managed cloud services help you punch above your weight technology-wise. This helps you win business from large clients.
FAQs
How can you improve our cloud management?
We could monitor availability and responsiveness, patch guest OSes, update firewall rules and set up automation including autoscaling. We could also arrange backups and protection against certain digital threats.
Which clouds can Syntura help with?
We can help with any cloud, but typically we’d work with AWS, Microsoft’s Azure, Google Cloud or Syntura’s own cloud. We are partners of AWS and Microsoft.
Why should we pick Syntura to manage our cloud?
We’re skilled at cloud management, operating our own cost-effective, VMware-based cloud. We also a partner of the firms that run the two largest clouds, AWS and Azure. We’re a 24/7 operation, so we can fix problems around the cloud.
What if we’re yet to migrate to our chosen cloud?
We can design and build your new cloud infrastructure and help you migrate to your new host.
Start the process
Outsource management of your cloud
Your IT team has better things to do with their time.
